Accounts Receivable Specialist
Full Time • Montgomery Village
Responsive recruiter
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
Accounts Receivable Specialist
In restoration, billing can be confusing—especially for customers who are stressed and just want their home or business back. Our Accounts Receivable Specialist brings clarity and calm to the process by invoicing projects on time, answering questions, and guiding customers, vendors, and insurance partners through payment steps. You’ll follow established processes, spot problems early, and use good judgment to pursue payment solutions when accounts stall—working hand-in-hand with the Finance team.
Essential Duties/Responsibilities
- Complete collection calls to clients, vendors, and insurance carriers
- Support the Finance and Accounting department with administrative assignments
- Record all collections calls in our main operating system, RMS
- Make notes in our main operating system (RMS) regarding payments
- Contact Insurance Adjustors to see the status of payment release
- Complete accounting reports in reference to collections
- Receive and take inquiries calls dealing with collections
- Assist and work with multiple PDO locations for accounts receivable matters
- Liaison with Office Administrators, Management Team, Estimators, and Project Managers
- Complete and provide status reports about collections to Management
- Monitor and respond to email inquiries daily
- All other duties as assigned
Competency – Knowledge, Skills and Abilities:
- Knowledge of Microsoft Office applications (Outlook, Word, Excel, Teams, SharePoint)
- Knowledge of Quickbooks and other accounting software
- Customer service and communication skills
- Computer skills
- Administration skills
- The ability to work under pressure
- Exceptional attention to detail
- Ability to learn and operate our primary operating systems: RMS, SharePoint, and One Drive
- Ability to create documents
- Ability to answer and communicate with customers over the phone
- Ability to work office equipment
- Ability to work independently
- Ability to learn Sage (accounting software)
- Stress management and composure
- Maintain a level of confidentiality
- Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics
Required Education and Experience
- High School Diploma or GED required
- Two plus years’ experience in an Administrative position
- Two plus years’ experience in Accounts Receivables or Collections
Physical Requirement
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Must be able to stay in a stationary position up to 100% of the time
- Constantly operates a computer and other office equipment
- Must be able to communicate and converse with customers over the phone
Work Environment
The employee will be working in the confines of their own home location. The employee will attend trainings or conferences as needed. In the instance the employee will work from one of our office locations, the employee will be exposed to air conditioning and heat.
Travel
No travel required for this position.
Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $52,000.00 - $58,240.00 per year
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
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Opportunity for Overtime
Paid Time Off
Opportunity for Advancement
Great Company Culture